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September 2003

Parents confused over children's health: One in four visit A&E for minor ailments

   

Statistics show that a staggering one in four parents would take their child to A&E if they had a skin rash or a fever and some parents (3%) even take a child with a cough to A&E.

These results - from a new survey conducted by the Consumer Health Information Centre (CHIC) and Developing Patient Partnerships (DPP) - show that many parents are unsure who to turn to when their child is taken ill, with many overestimating the seriousness of the condition.

Anyone who has a child, or has come in contact with children knows that they pick up a whole host of ailments through contact with other children. This is inevitable, and is an essential step in the formation of a healthy immune system. However, a parent's perception of the seriousness of the symptoms plays a large part in where they seek advice and help.

CHIC and DPP survey results show that over a third (39%) of parents worry about their child catching ailments at school with 49% of parents saying it is very likely that their child will catch something during the school term. This finding is not unfounded as the survey results show that in the last year, 43% of children have suffered from diarrhoea and 85% have caught a cough/cold or flu. Pharmacists are experts in medicines advice and can easily deal with these common ailments, but many parents visit their GP or A&E when their child has a minor ailment:

  • Between 20-40 per cent of a GP's time is spent consulting on minor ailments for the general population
  • 30-40 per cent of A&E attendees are suffering from a minor illness or minor injury
  • 46 per cent of prescriptions from out-of-hours primary care services (GP visits) are for over the counter medicines. In this recent survey for children, GPs say the most common out-of-hours call for GPs is for the treatment of earache.

Often, for parents, their GP is the first point of call when their child becomes ill: 64 per cent of parents would consult their GP if their child got worms for instance, but most GPs would advise a parent to visit their pharmacist for treatment and advice.

However, it would appear that when parents are confident in their diagnosis of a child's ailments, then they are confident self-treaters: 99 per cent of parents are happy to treat children's ailments with over-the-counter remedies. Over a third of parents (38 per cent) prefer some guidance on children's medications, and this is readily available in the form of the local pharmacist.

  • To support parents dealing with their child's minor ailments, CHIC and DPP are launching their 'Managing Minor Ailments' campaign which includes an information booklet 'Caring for Kids - a self-care guide to childhood ailments'. The booklet takes parents through common ailments, what symptoms to look out for and how to treat the condition. The campaign will be run through DPP member GP practices and Primary Care Trusts and the booklet will also be available from the CHIC helpline.

Dr Ian Banks, GP and CHIC spokesperson comments: "When children have common problems like coughs, colds and head-lice, you don't always need to see your GP. Pharmacists are a great source of advice, can supply a range of children's remedies and will help you decide if a trip to the surgery is required".

Commenting on the initiative Dr Simon Fradd, Chairman, Developing Patient Partnership said: "Knowing what action to take when their child is ill depends on parents having a good idea of whether their child's symptoms are severe or minor. Health professionals play an important role in helping parents to know what services to use and how to self care. NHS Direct offers 24 hour advice on what to do when your child is ill and pharmacists are an excellent source of expert advice on medicines and minor ailments."

For a free booklet on 'Caring for Kids', call the CHIC helpline on 0207 761 1803 or download your copy.

Relevant links:

Notes to Editors:

The Consumer Health Information Centre is an information service set up to help consumers understand more about their health. A variety of leaflets on minor ailments such as pain and indigestion are available from CHIC by calling 0207 370 2233.

Developing Patient Partnerships is a charity that runs health education campaigns to encourage effective communication between health professionals and patients, help people to use NHS services effectively and encourage people to manage their own health. For more information about DPP and GP and PCT services call 020 7383 6144 or visit the website at www.dpp.org.uk

For further information or to arrange an interview with a CHIC or DPP spokesperson, please contact:

Sophie Taylor-Roberts on 020 7761 1786 or email sophie.taylor-roberts@nexuspr.com
Nicky Smith 020 7761 1714 or email nicky.smith@nexuspr.com

 

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